# NDI to Spout Fails to Load **URL:** \ **Category:** Support\ **Created:** [May 5, 2021, 8:53pm UTC](https://spout.discourse.group/t/ndi-to-spout-fails-to-load/280 "2021-05-05T20:53:53Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![nightraven](https://avatars.discourse-cdn.com/v4/letter/n/0ea827/32.png) [@nightraven](https://spout.discourse.group/u/nightraven)\ **Post date:** [May 5, 2021, 8:53pm UTC](https://spout.discourse.group/t/ndi-to-spout-fails-to-load/280/1 "2021-05-05T20:53:53Z")
Hey all, new to using this application. Not sure if there are any general system requirements that I’m missing but here is my issue. I’m able to run the Spout to NDI app, but when I attempt to run NDI to Spout, it fails to launch. Here is what I see in Event Viewer: Faulting application name: NDI to Spout.exe, version: 2.0.0.6, time stamp: 0x5eafc940 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x458 Faulting application start time: 0x01d741f07fe5bda1 Faulting application path: C:\Users\Streaming\Desktop\SpoutToNDI\bin\NDI to Spout.exe Faulting module path: unknown Report Id: 15f4042d-88f1-4e57-a4cf-cf483eabe2a7 Faulting package full name: Faulting package-relative application ID: * * * Any advice or tips on getting this working? ---
**Author:** ![spout](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@spout](https://spout.discourse.group/u/spout)\ **Post date:** [May 6, 2021, 1:37am UTC](https://spout.discourse.group/t/ndi-to-spout-fails-to-load/280/2 "2021-05-06T01:37:42Z")
Hi @nightraven it’s hard to tell without a fault to debug. It looks like a null pointer problem but I don’t know where to look. First of make sure you have installed the NDI runtime. I have updated the package to [version 2.007](https://github.com/leadedge/leadedge.github.io/raw/downloads/SpoutToNDI_2007.zip), so try that.