# Unreal plugin fail help!

**URL:** <https://spout.discourse.group/t/unreal-plugin-fail-help/163>\
**Category:** Uncategorized\
**Created:** [October 10, 2020, 2:54am UTC](https://spout.discourse.group/t/unreal-plugin-fail-help/163 "2020-10-10T02:54:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![spout](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@spout](https://spout.discourse.group/u/spout)\
**Post date:** [October 10, 2020, 6:52am UTC](https://spout.discourse.group/t/unreal-plugin-fail-help/163/2 "2020-10-10T06:52:57Z")

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Hi @mikestjean,

If Unreal Engine is using DirectX 12, this is not compatible with the Spout plugin which is DirectX 11. Perhaps [this post](https://spout.discourse.group/t/spout-unreal-engine-4-25-crash-with-ray-tracing-enabled/109/9) might be relevant. If it relates to your problem, a solution is offered by @offworldlive if you contact them.

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_[View the full topic](https://spout.discourse.group/t/unreal-plugin-fail-help/163)._